Privacy Policy

Effective Date: January 17, 2025

At Regal Sparks, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website regalsparks.com and make a purchase from our store. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

When you interact with Regal Sparks online, we may collect personal information from you in various ways, including but not limited to when you make a purchase, subscribe to our newsletter, or contact us for customer support. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment details (credit card number, expiration date, etc.).
  • Non-personal Identification Information: Your IP address, browser type, device type, operating system, referring website, and browsing patterns while using our site.

We collect this information to improve your shopping experience, fulfill your orders, communicate with you, and send promotional materials, if you’ve opted in.

2. How We Use Your Information

We use the personal information you provide in the following ways:

  • Order Processing: To complete and manage your purchase, process payments, and ship products to the specified address.
  • Customer Service: To respond to your inquiries, resolve any issues with your order, and provide you with support or product recommendations.
  • Marketing and Promotions: If you opt-in, we may send you marketing communications, including email newsletters, product promotions, and special offers. You can opt out of these communications at any time.
  • Website Improvement: To enhance your experience and improve our website’s functionality, we may use information on how you interact with our site.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist with order fulfillment, payment processing, and marketing services. These service providers are obligated to protect your information and only use it for the purposes for which it was provided.
  • Legal Requirements: We may disclose your personal information if required by law or to protect our legal rights, such as in response to a subpoena, court order, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the terms of this Privacy Policy.

4. Data Security

We take your privacy seriously and employ industry-standard security measures to protect the information we collect. Our website uses Secure Socket Layer (SSL) encryption technology to secure your personal and payment information during transmission. We also adhere to PCI DSS standards to protect payment data.

While we strive to ensure the security of your data, please be aware that no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we continuously monitor and update our practices to safeguard your information.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, improve website functionality, and personalize your experience.

By using our site, you consent to our use of cookies. You can control or disable cookies through your browser settings, though this may affect your ability to use certain features of the website.

We may also use third-party analytics services (such as Google Analytics) to track user behavior on our site and gather aggregated data for performance analysis and marketing purposes. These services may also use cookies to help with their tracking functions.

6. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can request to view, update, or correct your personal information at any time by contacting us.
  • Opt-out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the “unsubscribe” link in any of our marketing emails or contacting us directly.
  • Request Deletion of Your Information: If you wish to delete your account or personal information from our records, you can contact us and we will make reasonable efforts to accommodate your request, subject to legal and contractual obligations.

7. Third-Party Links

Our website may contain links to third-party websites for your convenience or to provide additional information. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Regal Sparks does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information from our records. If you believe that a child under 13 has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after changes have been made, you agree to the revised policy. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Regal Sparks
Address: 272 Baum Rd, Hastings, New York, 13076
Phone: (315) 668-9031
Email: info@regalsparks.com
Website: https://regalsparks.com

Thank you for trusting Regal Sparks with your personal information. We are committed to safeguarding your privacy while providing you with a wonderful shopping experience.