Terms and Conditions

Effective Date: January 17, 2025

Welcome to Regal Sparks! By accessing or using our website regalsparks.com (the “Site”), you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree to these Terms, please do not use the Site. We reserve the right to modify or update these Terms at any time, and such modifications will be effective immediately upon posting. It is your responsibility to review these Terms periodically for any changes.

1. General Conditions

  • Eligibility: You must be at least 18 years old and capable of entering into a legally binding agreement to use this Site. By using the Site, you represent and warrant that you meet these eligibility requirements.
  • Right to Modify: Regal Sparks reserves the right to modify, suspend, or discontinue any aspect of the Site at any time, without notice or liability to you.

2. Use of the Site

  • Personal Use: The Site and its content are provided for your personal, non-commercial use only. You may not use the Site for any illegal or unauthorized purpose.
  • Account Responsibility: If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.

3. Product Information and Availability

  • Product Descriptions: We strive to provide accurate and detailed product information, including pricing, availability, and product specifications. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions at any time without prior notice.
  • Product Availability: Product availability may change without notice, and we cannot guarantee the availability of any product. If a product becomes unavailable after placing your order, we will notify you as soon as possible.

4. Orders and Payment

  • Order Acceptance: Your order is an offer to purchase products from Regal Sparks. All orders are subject to acceptance and availability. We reserve the right to reject or cancel an order for any reason, including but not limited to issues with payment, shipping restrictions, or product availability.
  • Payment Methods: We accept payments via various methods, including credit cards, debit cards, PayPal, and other secure payment options. By providing your payment information, you authorize us to charge the total amount of your order to your chosen payment method.
  • Billing Information: You agree to provide accurate, complete, and current billing information when placing an order. You also agree to promptly update your information if there are any changes.

5. Shipping and Delivery

  • Shipping Terms: We offer different shipping options for domestic and international customers. Shipping charges are calculated at checkout based on your location, order size, and the shipping method selected.
  • Delivery Timeframes: Estimated delivery times are provided at checkout. However, delivery dates are not guaranteed and are subject to delays beyond our control, such as carrier delays or weather disruptions.
  • Shipping Errors: If an item is shipped incorrectly or arrives damaged, please contact our customer service team immediately for assistance. Refer to our Refund and Returns Policy for further information.

6. Returns, Exchanges, and Refunds

  • Return Policy: You may return most products within 30 days of receipt, provided they are unused, in original condition, and in the original packaging. Refer to our Refund and Returns Policy for detailed instructions on how to initiate a return.
  • Defective or Damaged Items: If you receive an item that is defective or damaged, please notify us within 7 days of receiving the product. We will assist you with the return process and either issue a replacement or refund as appropriate.

7. Intellectual Property

  • Content Ownership: All content on the Site, including but not limited to images, graphics, text, logos, and software, is owned by Regal Sparks or our licensors and is protected by intellectual property laws. You may not copy, distribute, modify, or use the content for commercial purposes without prior written permission from Regal Sparks.
  • Trademarks: The name “Regal Sparks” and related trademarks are owned by us and cannot be used without prior authorization.

8. Limitation of Liability

  • Site Use: You agree to use the Site at your own risk. Regal Sparks is not liable for any damages, losses, or expenses arising from your use or inability to use the Site, including but not limited to indirect, incidental, or consequential damages.
  • Third-Party Links: The Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those websites. Your use of third-party websites is at your own risk.

9. Privacy and Data Protection

  • Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
  • Data Security: We use secure technologies to protect your personal and payment information. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

10. Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of the state of New York, United States, without regard to its conflict of law principles.
  • Arbitration: Any dispute or claim arising out of or relating to these Terms shall be resolved through binding arbitration, rather than in court. You agree to arbitrate any claims with us on an individual basis and not as part of a class action.

11. Termination

We may suspend or terminate your access to the Site at our discretion, without notice, for violations of these Terms or any applicable law. Upon termination, your right to access and use the Site will immediately cease, and you must promptly destroy any content you have obtained from the Site.

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page, and the updated version will be effective immediately upon posting. Your continued use of the Site after any changes indicates your acceptance of the revised Terms.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Regal Sparks
Phone: (315) 668-9031
Email: info@regalsparks.com
Website: https://regalsparks.com

Thank you for choosing Regal Sparks for your jewelry shopping needs! We are dedicated to providing you with the best products and customer service experience.